Is my Feedback eligible for revision?
Eligibility for Feedback revision is based on the total number of Feedback ratings (positive + neutral + negative) you've received as a buyer and seller combined. You can make 5 requests for Feedback revision per calendar year, regardless of how many ratings you've gotten. If you receive more than 1,000 Feedback ratings per calendar year, you're eligible to make additional requests -- 5 for every 1,000 ratings received. The number of Feedback revision requests that you're eligible for doesn't accumulate from year to year, so make sure to use as many requests as you need before December 31
In order to be eligible for removal, Feedback can’t be more than 30 days old.