ได้เงินคืนยังคะ
เราโดน reserved อะค่ะ 144$ แต่จ่ายมาให้ 18.54 อะค่ะ งงค่ะ
จะได้คืนใช่ไม๊คะ?
เรามีแค่ account เดียวนะคะ ขายแค่ 15-16 อย่างเท่านั้นเอง ยังวางของไม่ถึง30ชิ้นเลยค่ะ -- ลูกค้าได้รับของหมดแล้วด้วย เราเช็คจาก tracking
Reserve Amount
What is the Reserve Amount?
The reserve amount is the amount of funds Amazon keeps reserved in your seller account to cover potential or existing buyer disputes, including those received through the A-to-z Guarantee program or chargebacks. This section will only be displayed if your account currently has a reserve amount.
A reserve amount may exist in your seller account for one or more of the following reasons:
You are on the Individual selling plan. The reserve reflects your orders confirmed as shipped during the 14 days immediately preceding the settlement date.
Amazon is processing one or more A-to-z Guarantee claims filed against your seller account within the past 30 days.
Amazon is processing one or more chargebacks filed against your seller account within the past 30 days.
Amazon reasonably concludes that your seller account actions or performance may result in buyer disputes, chargebacks, or other claims against your seller account.
Amazon is conducting a review of your seller account because we observed an unexpected change in your sales or account activity.
For the specific reason the funds were reserved, in the payments section of your seller account, click "View Reason" next to the amount reserved.
Once claims or chargebacks are processed, and if Amazon concludes that it is no longer necessary to reserve funds, the remainder of the reserve amount is made available for disbursement.
The current settlement amount reflects the difference between your account balance and the reserve amount. An account balance held as a reserve amount is carried over from one settlement period to the next as a positive account balance.
For more information, see Getting
ความรู้ทั่วไป
