โดน Paypal Hold เงินประมาณ $4000 เหรียญ เดือดร้อนมาก ถามผู้รู้หน่อยค่ะ

ตอนนี้พี่คิดจะส่งอุจจาระไปหา CEO ebayหรือ ไปแจ้ง CNN ดี พี่เสียเงินค่าโทรไป 2000 กว่า CS ดันทำสายหลุดบอกว่ายินดีรับฟังคำบ่นของพี่ แถมไม่ยอมส่ง servay มาให้ มาดูคำแนะนำจากเพื่อนสมาชิกนะคะ
My fund was hold more than $4000 . It was hold after 10 Jan . I can survive in ebay because of my returning customer.

Ebay announced the topic how seller get yr fund quickly.

1 It seems that ebay wanted to force sellers to print Ebay label and use the service from Fed EX or UPS

2 in the next paragraph, it said what if you dont print ebay label

case 1 fund to be released after 3 days if you use Fed EXor UPS

case 2 fund to be released after 7 days if you marked ship and provide trace_no

Case 3 fund to be released after 21 days if you dont marked ship date

From my understanding, I use the service of Thai post office.I send my package like EMS and I provided trace_no in each transaction. I ship immedieately after I got the payment

So my situation should be in case 2 . If I miss understanding , please explain to me . I spent $80 for calling to HK and US and Chat with CS in HK but all of them cannot answer my questions. Now my 3 customers received their packages and wrote the comment and said Great seller .quick shipment and items as described.My fund should be released around $1700

I need this money to manage my cash flow and pay some rent

My problems

1 My fund is not released .

in most often question , someone asked Is it fund be released after I got a positive feedback

ebay ans# feedback is not indicated the fullfilment because buyers recived a feedback even they havn't received a package

many CS want to use this answer to answer my questions.

I ask them how many % that buyers gave a feedback before receiving a package . They said customers often make a complaint that they did not get a package .I said buyer cannot open the case to ask a full refund. I asked back How many % of buyer give a feedback and give a comment. If you cannot tell me the exactly no, you are a Theft

2 My 2rd question if a seller wanted to give a partial refund to customers or pay ebay rent via paypal

CS said I should pay it via credit card . I said I could not pay slip for a credit card because I have cash flow problem. You hold of my money

3 My 3rd .If a buyer bought 2 books in a store and paid immediatly but sellers found that they were sold out . He wanted to give a full refund to a customers but he cannot do it because his payment was hold

CS said I should give a full refund by using a credit card or call ebay that you want to give a full refund to a buyer.

ebays said sellers should give a good service and delight yr buyers but after it announced this policy. It is not help sellers to improve their service. Ebay CEO told CNN that both sellers and buyers got a benefit for this policy.But the one who control everything got many huge benefits.They rob yr money

4 I asked how many %$ ebay got from UPS and Fed ex . If you wanted sellers to use only these services . You should make it clear on paper

5 CS said he was very appreciate to listen about my complaint about ebay policy. I said I need someone to answer my questions and fix my problems , I dont need someone to listen my problem.That make me angry

6 When I called to US and asked 4 questions above , CS cannot answers my questions and made the line disconnected

Whenever you call to the US and Chat with CS, Ebay will send the servey via yr mail to ask you about yr opinion about their services but CS in HK and CS in US never send this servey to me

Can anyone advice me? It seems there is no place for a small seller like me