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You seem to have a TOS/CPU ticket.A Terms of Service violation pertaining to CPU usage means that your site is exceeding resources. You can review the ticket to see exactly what has been causing this spike. To resolve this, you're going to want to optimize your site. Here's a list of common CMS and how to optimize them: support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-optimize-a-wordpress-installation . Another thing to enable is a CDN, such as Cloudflare which will cache your site. Cloudflare is free, you can enable it at their website at cloudflare.com .