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เรื่องมีอยู่ว่า ผมเช่าโฮสและชำระเงินแล้ว หักในบัญชีผมไปแล้ว เช่าไป 1 เดือน 200กว่าบาท
ใช้งานโฮสได้ประมาณ 1 ชม. ก็โดนตัด ลง wp เฉยๆ ยังไม่ได้ทำไรเลย
เข้าไปหน้า
https://gbclient.hostgator.com/ 
มีข้อความว่า
There is a problem with your billing account. Please contact billing@hostgator.com to get this resolved.
Sorry for the inconvenience.
หลังจากนั้นผมก็สอบถามไปทางโฮส gator
เมลที่เขาส่งมา ประมาณนี้ครับ ช่วยเรียบเรียงให้หน่อยครับ
Hello,
Thank you for sending in your documents, we appreciate you doing so.
Could you please provide an English Translation for your ID?
You may translate it yourself in reply to the email.
Thank you for your patience and understanding.
Best regards,
Hello,
Thank you for your response.
If you are unable to verify your account with us, then no further action needs to be taken on your part.
We have only authorized the charges and have never fully received the payment. We do not fully receive the payments until an account has been activated. Since we were unable to verify your account we will not proceed with activating the account.
The initial payment made to us will be released with in 48 hours. If you paid with PayPal, the purchase will be refunded automatically at this time. Though, if you paid with a credit card, the release of these funds will post to your account typically 5-7 business days after that. Depending on the establishment you bank with would determine on how fast you receive the funds. Once we release the payments your bank holds the funds until they are able to fully process the transaction and show the amount that you paid in your account.
If you have any questions, comments, or concerns, please do not hesitate to contact us.
Best regards,
Hello,
We will be unable to unsuspend your account until you have completed the verification process.
In order to do so we will need you to translate your government issued ID to English for us.
It is not required that you send documentation to verify your account. You may call us or make arrangements for us to call you to verify your information. If you would like us to call you, please provide us with a phone number to reach you at and a good time for us to call.
We are available 24/7. Please feel free to contact us at your convenience.
Our numbers are:
Toll-free: 1-866-96-GATOR (1-866-964-2867), ext 1010
International: 001 713-574-5287 ext 1010
Thank you for your patience and understanding.
Best regards,
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