Hello,

It has come to our attention that your "xxxxx" account currently contains 1004162 inodes (which is essentially the number of files under your account). This may be due to a large number of cached pages which are not being properly deleted when new cache pages are created or a large number of temporary or core files. These files can be safely removed without affecting your site and should be as soon as possible.

Because of the extremely large number of files, certain scripts on the server (such as quota checks and statistics) are getting hung on your account which is preventing them from processing other accounts properly. 

Please refer to our Terms of Service:

7b.) INODES
The use of more than 250,000 inodes on any shared account may potentially result in a warning first, and if no action is taken future suspension. Accounts found to be exceeding the 100,000 inode limit will automatically be removed from our backup system to avoid over-usage, however databases will still be backed up. Every file (a webpage, image file, email, etc) on your account uses up 1 inode.

Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension. The primary cause of excessive inodes seems to be due to users leaving their catchall address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit. To disable your default mailbox, login to cPanel and choose "Mail", then "Default Address", "Set Default Address", and then type in: :fail: No such user here.


A break down of the inode usage by directory may be found in your home directory under the file name "inode-distribution.txt". The path to the file is /home/point79/inode-distribution.txt

Inodes report
1298804	100.00	/home/xxxxx
988979	76.15	/home/xxxxx/public_html
295338	22.74	/home/xxxxx/MYSQL_DATA
61750	4.75	/home/xxxxx/MYSQL_DATA/xxxxx
61540	4.74	/home/xxxxx/MYSQL_DATA/xxxxx
61510	4.74	/home/xxxxx/MYSQL_DATA/xxxxx
54850	4.22	/home/xxxxx/MYSQL_DATA/xxxxx
54511	4.20	/home/xxxxx/MYSQL_DATA/xxxxx
34733	2.67	/home/xxxxx/public_html/ufghfi.3q.org

If this matter is not addressed within the next 48 hours, we may be required to take further action in the interest of the server's overall health.

Please accept our apologies for the inconvenience but unfortunately this was causing a serious issue for many other users on the server. 

Please don't hesitate to let us know if you have any questions or concerns regarding this matter.