ใช้ couponcode $0.1 เดือนแรกน่ะครับ แต่ว่าจ่ายผ่าน k webcard ของกสิกร แล้ว login เข้าไม่ได้เหมือนมันให้ยืนยันอะไรสักอย่าง มีอีเมลมาตามนี้
[code]Hello,
Thank you for your order with HostGator.com!
Your web site may be in violation of our Terms of Service. Please review our terms at http://www.hostgator.com/tos.shtml
In order for us to setup your account, we will need you to call us and verify your account.
If you are unable to call us, you can also respond to this ticket with a scanned copy of a Photo ID such as a passport, or drivers license. In addition to a photo ID, please include a scanned copy of the credit card that was used in your account purchase (assuming you purchased a hosting account with a credit card). For security purposes you can mask off all the digits of the card number except for the last 4 digits.
Please provide us with the above requested information at your earliest convenience to ensure that your account with HostGator is setup as soon as possible.
We apologize for any inconveniences that may result from this process. This extra verification is done for your security and is done to ensure that your order is not fraudulent. The web hosting industry unfortunately has a high rate of fraudulent orders and this sort of verification helps us drastically reduce fraud and help ensure our customers remain secure.
We are available to help you 24/7, so please feel free to call us at your convenience. Here are our phone numbers:
Toll-free: 1-866-96-GATOR, and then dial extension 1010
International: +001 713-574-5287
If you have any questions, comments, or concerns, please don't hesitate to contact us.
Customer ID: 1196226
และ live chat เขาแนะนำตามนี้
(5:09:57pm)System:Customer has entered chat and is waiting for an agent.
(5:19:46pm)Robert J.:Welcome to HostGator.com live chat. My name is Robert, I will be happy to assist you with your inquiry.
(5:20:00pm)Prasertsak:Hello
(5:20:29pm)Robert J.:How may I be of assistance today?
(5:20:44pm)Prasertsak:I can't login to cPanel
(5:20:57pm)Prasertsak:It's show "Login Attempt Failed!".
(5:21:02pm)Robert J.:For security purposes, I will need to verify you as the account holder. If I could get the last four digits of your credit card on file, the most recent PayPal transaction ID, or your security pin, I can verify you as the account holder. I do apologize in advance for any inconvenience this may cause.
(5:23:32pm)Prasertsak:Last four digits of my card is "xxxx".
(5:24:20pm)Robert J.:I'm sorry I'm not seeing that on file. Perhaps you have your security pin or your most recent transaction ID?
(5:24:35pm)Robert J.:My apologies.
(5:24:42pm)Robert J.:Thank you for verifying one moment please.
(5:25:02pm)Robert J.:The reason we have yet to activate your account is because we are awaiting verification of your identity. An email was sent to your primary email address requesting a copy of your government issued ID as well as a scanned copy of your credit card. Kindly reply to the email you received with the requested information and you will be notified via email once your account has been activated.
(5:26:25pm)Prasertsak:How i can find that pin?
(5:26:52pm)Robert J.:We do not have this on file. This was set up by you when you first signed up and is used for verification. It will be 4 to 8 digits.
(5:27:26pm)Prasertsak:pin is "xxxx".
(5:28:40pm)Robert J.:You verified with your credit card, my apologies. The reason we have yet to activate your account is because we are awaiting verification of your identity. An email was sent to your primary email address requesting a copy of your government issued ID as well as a scanned copy of your credit card. Kindly reply to the email you received with the requested information and you will be notified via email once your account has been activated.
(5:33:03pm)Prasertsak:I use online debit card to pay that. How to do?
(5:34:10pm)Robert J.:Simply scan your documentation and reply that you used an online card but simply reply with your government issued ID. Once this is done we can review your account and reply accordingly.
(5:36:51pm)Prasertsak:Thank you.
(5:37:28pm)Robert J.:Is there anything else I can resolve for you today?
(5:37:39pm)Prasertsak:Yes.
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