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Thank you for contacting 1and1 Internet.
In order to better serve you and the online community, 1and1 requires that all accounts are verified and have accurate contact information on file. To provide you with the best customer service we ask that you provide us with a valid form of identification. This documentation can consist of one or more of the following:
- Accounts ordered under Personal name/information:
One of the following Photo ID's issued by a government agency:
Driver's License
Passport
National ID
Immigration Visa
Military ID
- Accounts ordered under a Business name/information:
One of the above Personal Photo ID's for the listed administrative contact in your order, and one of the following:
Business Registration Documents
Articles of Incorporation
Tax Documents
Other forms of ID will be reviewed and accepted at our discretion.
Additionally, if your ID is not issued by the country where you have placed the order from, please provide proof of your current address (personal or business), such as a utility bill, etc.
This documentation is used only for account verification and is not shared by 1and1 or any related companies for any other purposes.
Please reply to this email and attach a digital image of your document(s).
Acceptable formats for the attachment include: .bmp, .gif, .png, .jpg, or .pdf.
You can also send it along with your Customer ID noted above via Fax: (610) 560 1504
Please reply to this request within the next five days, or your account cannot be activated.
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